HAND PAINTED POTS: All ordered that include a hand painted pot will be shipped within 2-4 weeks of the order being placed.
HOMEWARES & ADDITIONAL ITEMS: If you have placed an order that does not include a hand painted pot then your order with be shipped within 24-76 hours of your order being placed.
Shipping costs are set on a flat rate price based on the size and weight of the products you have ordered. We do our best to keep this cost as low as possible for our customers.
Shipping is available Australia wide and all shipping rates are based on metro areas of Australia. Due to this reason, under extremely rare circumstances we may cancel or refuse sales to rural or regional parts of Australia. If this is the case you will be contacted to inform you of this decision and a refund will be issued.
If in the unlikely event that your products arrive damaged or broken, please contact us within 24 hours via email to let us know. Please include photos of the damaged item, as well as photos of the box it arrived in. This will help us to rectify the issue as soon as possible for you.