FAQs

HOW LONG WILL MY ORDER TAKE TO COMPLETE?
Please allow between 2-4 weeks for your order to be completed and shipped. We do our best to complete all orders in a timely manner. Should there be any unforeseen delays we will be in touch. 
IS PICKUP AVAILABLE?
Yes! it sure is! We are located in Jordan Springs (Penrith, Sydney NSW) If you would like to collect your pot please select this option at checkout. We will then be in contact to arrange a date/time of pick up.
WHAT TYPE OF PAINT IS USED?
All paint used is high quality exterior paint, making them suitable for indoor and outdoor use. 
WHAT ARE THE POTS MADE OF?
Our pots are made of lightweight fibreglass
ARE THE POTS SUITABLE FOR OUTDOORS?
Yes, they sure are! We use exterior paint that is suitable for all conditions. Your pots will be best situated under cover but not necessary. Metallic colours may dull or tarnish over time if left outside or in direct sunlight.
DO YOU DO CUSTOM ORDERS/DESIGNS?
We love custom orders! If you have a design in mind or something you would like us to do please email us with your idea or a photo to honeyandivy_@outlook.com or send through a message on our social media platforms.
WHAT IF YOU DON'T HAVE A COLOUR THAT I WANT?
If there is a particular colour that you are after that we don't stock, then let us know and we will do our best to purchase this colour for you. Please select from the DULUX range or TAUBMANS colour range. This selection can be made online and simply send us the colour via email at honeyandivy_@outlook.com or a message on our social media platforms. Custom selected colours are at no extra charge to you in most cases, unless the particular colour is deemed far too unique for us to use again.
DO THE POTS HAVE DRAINAGE HOLES?
Yes all pots have drainage holes. This is the safest option for your plants as it will help prevent root rot. 
WHERE ARE YOU LOCATED?
We are located in Jordan Springs 2747 (Penrith, Sydney NSW). We work from our studio at home to create all your beautiful pots.
DO YOU SHIP INTERNATIONALLY?
No, at this stage we only ship within Australia.
CAN I PLANT STRAIGHT INTO MY PAINTED HONEY & IVY POT?
This choice is completely up to you, it is safe to do so however we always suggest that you keep your plant in its nursery pot. This is safer for the plant and will keep your Honey & Ivy pot in the best possible condition. 
DO YOU HAVE A SHOP?
Not quite yet! But we plan to in the future.